Return & Refund Policy

All sales are final 
Because every item is printed and assembled to order, we do not accept returns or offer refunds for change of mind, incorrect selection, or buyer's remorse. That said, you're covered if something is wrong with your order, as described below.

Damaged or defective items
If your order arrives damaged, or a piece breaks under normal use within 30 days of delivery, you're eligible for a replacement. To start a claim, contact us within 7 days of delivery with your order number and clear photos of both the item and the packaging. Approved replacements are produced and sent within 7-15 business days.

What isn't covered
Replacements and credits don't apply to damage caused by misuse, accidents, disassembly, or normal wear over time. This includes warping from heat exposure, such as leaving an item in a hot car or in direct sun, since our products are made from PLA and can soften when they get hot.

Not defects
Faint layer lines and slight color variation between pieces are normal characteristics of handmade 3D-printed items and are not considered defects. 

Changes and cancellations
Orders can't be canceled once printing has begun. If you need to update your shipping address or adjust your order, contact us within 24 hours of ordering and we'll do our best to help if the order hasn't yet entered production.